What To Do If Chargeback Require Collections

If customer’s chargeback resulted in a loss by the second chargeback dispute, you are then advised to take the customer to collections to collect monies debited from bank account and the additional chargeback fees associated with it. Chargeback Advocates can provide our customers with this support. We obtain necessary client information, amount(s) owed (including additional collection fees, which the debtor is now responsible to pay) and more. Chargeback Advocates will note each client account, explaining that the customer has been sent to collections. Attempts to collect on debt are done through phone calls, voice mails, emails, certified collection letters, credit reports and the courts system.

Collection Fees: Upon sending a customer to collections, they will be obligated to pay the transaction amount, chargeback fees, pre-arbitration fee, and a collection fee of $150.00 will be added to the debtors owning balance, payable to you for collection efforts, $35.00 of which will be paid to Chargeback Advocates upfront to initiate the collection procedure.